Melia Castilla - Madrid

Capitan Haya 43, Madrid, Spain, 28020show map
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2Guests1room
Highlights
8
FabulousBased on  184 reviews
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TripAdvisor Traveler Rating
77of 448 hotels in Madrid
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

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Overview

Featuring allergy free rooms and a spa lounge, the 4-star Melia Castilla Hotel offers 915 non-smoking guestrooms. The hotel was opened in 1970, renovated in 2012 and is housed in a 15-storey building.

The property enjoys a perfect location within minutes of exhibition centers and embassies. The center of Madrid is 5 km away from the venue.

Guests will find shopping centers and a shopping street within minutes of the hotel.

The property is in a 5-minute walking distance from Cuzco subway station. The hotel is approximately 20 minutes' drive away from Barajas airport.

Rooms

Rooms at Melia Castilla Hotel feature modern touches such as high-speed internet, a private safe, flat-screen TV, a laptop and blackout drapes. Guests can make use of a hairdryer, guest toiletries and bath sheets.

Eat & Drink

A buffet breakfast is offered at the café. The 24-hour restaurant amazes guests with exquisite international dishes in an elegant atmosphere. Guests can try refreshing drinks in the snack bar. Serving both food and drinks, Madrid Jabugo I and L'Albufera are situated around 100 meters from the property.

The hotel offers a buffet breakfast at the price of EUR 24.84 per person per night. 

Services

The hotel offers car rentals to all guests.

Relax

A variety of treatments includes beauty therapy, manicure and massage. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 27 per day.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   915.

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Facilities
Wi-Fi
Parking

EUR 27 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Pool view

Room features

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 17 yearsExisting beddingFREEThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Santiago Bernabeu StadiumSantiago Bernabeu Stadium3300 ft
CuzcoCuzco1000 ft
ValdeacederasValdeacederas1400 ft
TetuánTetuán2000 ft
Plaza de CastillaPlaza de Castilla2000 ft
Santiago BernabeuSantiago Bernabeu2700 ft
VentillaVentilla3000 ft
Puerta de Europa - Torres Kio Puerta de Europa - Torres Kio 1500 ftPlaza de Castilla
Paseo de la Castellana Paseo de la Castellana 2900 ft 28046 MadridSpain
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L'AlbuferaL'Albufera200 ftCapitan Haya 45 (Melia Castilla Hotel)
Petit Saigon RestaurantPetit Saigon Restaurant100 ftCapitan Haya 43
MirandaMiranda100 ftCalle Capitan Haya, 50
PineraPinera300 ftRosario Pino 12
Madrid Jabugo IMadrid Jabugo I300 ftCalle Capitan Haya, 54
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Puerta de AlcalaPuerta de Alcala2.7 mi
Puerto del SolPuerto del Sol3.0 mi
plaza d'Espanaplaza d'Espana2.8 mi
Parque del OesteParque del Oeste2.7 mi
PeñagrandePeñagrande1.6 mi
Avenida de la IlustracionAvenida de la Ilustracion1.9 mi
LacomaLacoma2.2 mi
PitisPitis2.9 mi
CallaoCallao2.9 mi
Calle PrincesaCalle Princesa2.8 miPlaza de Espana
Puerta de Alcala Puerta de Alcala 2.9 miPlaza de la Independencia, 1
Plaza de CibelesPlaza de Cibeles2.9 miCalle Alcala and Paseo de Recoletos
Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)3.1 miPaseo Prado 8
Puerta del Sol Puerta del Sol 3.1 miC. Mayor C. Alcala
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Getting around
Airports
Barajas (MAD)7.1 mi
Torrejon Afb (TOJ)13.6 mi
Train
Chamartin Station4600 ft
Underground
Cuzco1400 ft
Valdeacederas1700 ft
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Reviews
7.8
FabulousBased on  184  reviews

Rating by category:

4.0
Location
7.0
Rooms
  • 10.0
    Exclusive

    helpful staff,bilingual,friendly,easy checking in and out,great location near metro lines 1 ,9 and 10 and bus 27,

  • 10.0
    Exclusive

    It is my 10 th time staying at the melia castilla and it never fails to impress. As I was checking in I was welcomed by the manager and given an upgrade. When I requested a late check out I was given 4 pm straight away with no mystery or extra charges.the breakfast is excellent and there is choice for everyone. I wholeheartedly recommend this hotel to any travellers to madrid.

  • 8.8
    Superb

    I liked the pool, quite a good size for swimming. Front desk staff was very helpful and efficient. Hotel is very clean not only the rooms but all over the building. A good number of Elevators makes the move very efficient and fast within the hotel.

    The restaurant staff (waiters) should get more training concerning their attitude and efficiency.

  • 7.0
    Very good

    Quiet calm place at 10 minutes from the city downtown. Helpfull and friendly staff always available to help.

  • 7.0
    Very good

    Was upgraded (after many issues in several rooms) to what was really a 5 star room. The original one was a 4 at best. Pool was nice. There is a Metro about 2 blocks away.

    The location was fine since there was a Metro 2 blocks away, but as it is in the Financial District many places are closed on the weekends. There were plenty of places to eat though. It is also in a bit of a red light district so there are 'saunas' with 'hot girls' around (2 within 2 blocks that I saw). It wasnt an issue for me but I would like to have known ahead of time. There were issues with 4 rooms before I finally was able to get settled and moving that many times stinks (even into an upgraded room). Internet is free but you need a cable and they charge 7 euros for that.

  • 6.2
    Good

    The hotel itself is a luxury hotel with good facilities, fantastic lobby good for business too, room was clean and confortable but old fashion and still with one of those enormous TV (you would expect a flat screen TV nowdays in a 5 star hotel!)

    I got a good rate from Booked.net and once arrived I was subject to a sale pitch from the guy at the reception trying to convince me to take a more expensive upgrade (No good!!). I was then given a room that was clean and comfortable but the mini bar was half empty (unacceptable in a 5 star hotel!!!) in particular no water in it, the only thing I would have liked after a long trip. I have been in many 4 star hotels who give you a far better service!

  • 6.6
    Good

    The rooms were large and the breakfast was fabulous but expensive at 25euro each. There are two metro stations within a five minute walk. There are good local non touristy restaurants and wine bars nearby.

    The swimming pool was freezing and the pool bar had a very limited range of drinks.

  • 7.4
    Very good

    Very happy with room, particuarly free room upgrade and late checkout. Room was huge, very comfortable beds, great shower etc - everything you would expect from a 5 star hotel.

    We were disappointed with the price of the "extras" such as mini bar, laundry, on demand movies and room service. If the hotel charged more reasonable prices, we would have been happy to take advantage of these services, but we cannot justify 14 euros for a ham sandwhich or 6 euros for a can of coke. And the fact that the hotel does not offer free wi-fi is outrageous. We have travelled extensively through europe and this was the only hotel without free wi-fi. Inexcusable for a 5 star hotel to charge for wi-fi.

  • 8.8
    Superb

    We had a perdect room but the matrasses were old , made noise and were very hard. They changed us the room because they could not change the matrasses.

  • 10.0
    Exclusive

    From the moment we arrived we were treated excellently. Check-in was easy, we were greeted by the duty manager who upgraded our rooms to premium. We didn't eat in the hotel, as we had booked room only, there is a breakfast bar just around the corner, and we had dinner in the city every evening. There was never a time when we had to wait on an elevator as there were 7 available. Rooms were large and very comfortable, we had an extra bed without an extra charge as we have 3 children. We were suprised to get this hotel for more or less the same price as an appartment for 5 people. It is close to the metro station, and a taxi ride into the city centre cost €11.30 from outside the door.

  • 8.8
    Superb

    Very nice family room suite with high comfort, good beds and quiet

  • 7.4
    Very good

    The Staff was always very helpfull and the kids Had a fab time. Worked realy good with the connected Rooms. Good that the one Restaurent was open all day. Ashame that the pool was empty! Is in a area with good restaurenten. Allround great for our family with too kids(5+6) C

  • 9.6
    Exclusive

    Easy check-in with efficient staff, this was our second time at the hotel and we enjoyed it very much. Lovely, clean public areas for sitting and relaxing, plenty of lifts and comfortable en-suite room. Good location with bus stop, metro stop and restaurants nearby. Plenty of choice for breakfast and a good casual dining restaurant for lunch. Will return here when we next visit our daughter.

  • 10.0
    Exclusive

    Very well trained Staff very polite and helpful.

  • 9.6
    Exclusive

    Best buffet breakfast ever encountered on all my travels.

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Highlights
8
FabulousBased on  184 reviews
TripAdvisor Traveler Rating
read all 3498 verified reviews
TripAdvisor Traveler Rating
77of 448 hotels in Madrid
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Spain

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 17 yearsExisting beddingFREEThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Barajas (MAD)7.1 mi
Torrejon Afb (TOJ)13.6 mi
Train
Chamartin Station4600 ft
Underground
Cuzco1400 ft
Valdeacederas1700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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