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Melia Castilla - Madrid

Capitan Haya 43, Madrid, Spain, 28020  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Melia Castilla - Madrid

Wi-Fi
Parking

EUR 27 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Verified Reviews:

  • Free internet - Nice bathroom - Wonderful breakfasts
  • Bar area is ok - Bed comfy - Good value
  • Good outdoor pool - Friendly staff - Tv remote control didn't work
  • Rooms were very comfortable - Excellent service - No hair conditioner
  • Centrally located - Free parking - Decor is quite nice

Overview

Featuring allergy free rooms and a spa lounge, the 4-star Melia Castilla Hotel offers 915 non-smoking guestrooms. The hotel was opened in 1970, renovated in 2012 and is housed in a 15-storey building.

The property enjoys a perfect location within minutes of exhibition centers and embassies. The center of Madrid is 5 km away from the venue.

Guests will find shopping centers and a shopping street within minutes of the hotel.

The property is in a 5-minute walking distance from Cuzco subway station. The hotel is approximately 20 minutes' drive away from Barajas airport.

Rooms

Rooms at Melia Castilla Hotel feature modern touches such as high-speed internet, a private safe, flat-screen TV, a laptop and blackout drapes. Guests can make use of a hairdryer, guest toiletries and bath sheets.

Eat & Drink

A buffet breakfast is offered at the café. The 24-hour restaurant amazes guests with exquisite international dishes in an elegant atmosphere. Guests can try refreshing drinks in the snack bar. Serving both food and drinks, Madrid Jabugo I and L'Albufera are situated around 100 meters from the property.

The hotel offers a buffet breakfast at the price of EUR 24.84 per person per night. 

Services

The hotel offers car rentals to all guests.

Relax

A variety of treatments includes beauty therapy, manicure and massage. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 27 per day.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   915.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries
  • Toilet

Self-catering

  • Electric kettle

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed FREE
Existing bedding FREE
All children
4 - 17 years
Existing bedding FREE
There are no cots provided in a room. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Melia Castilla - Madrid Madrid location
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Hotel Address:

Capitan Haya 43, Madrid, Spain, 28020

Get directions
Airports
Train
  • Chamartin Station
    4600 ft
Underground
  • Cuzco
    1400 ft
  • Valdeacederas
    1700 ft
Restaurants
  • L'Albufera (cuisine: Mediterranean)
    200 ft
  • Petit Saigon Restaurant
    100 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Melia Castilla photos Room
Premium Double Room
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Trousers press
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Melia Castilla photos Exterior Hotel information
Supreme Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Melia Castilla photos Room
Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Melia Castilla photos Room Hotel information
Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • Radio
Melia Castilla photos Room
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Trousers press
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Additional bathroom
  • Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Junior Suite|Double Junior Suite (Double bed) (lounge access)

Melia Castilla photos Room
Family Room
  • Room size:

    560 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Trousers press
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Melia Castilla photos Exterior Hotel information
Deluxe Double Room
  • Room size:

    280 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Cots
  • Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Melia Castilla photos Room
Executive Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Trousers press
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Melia Castilla photos Exterior Bar
Presidential Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Privilege access to executive lounge
  • Telephone
  • Upper floors accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
Premium Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

The Level Premium Room. BED & BREAKFAST. Dynamic product

Premium Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Premium Triple Room. BED & BREAKFAST. Dynamic product

Supreme Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Supreme Room. BED & BREAKFAST. Dynamic product

Melia Connecting Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Standard|Twin Room (MELIA CONNECTING ROOM)

Premier Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Deluxe|Premier Double Room (Double bed or 2 twin beds)

Premier Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Premier Triple Room

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Check Prices
Classic Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Elegant, quiet and bright rooms measuring 26m2, fully equipped for maximum comfort in the centre of Madrid. The rooms provide a magnificent double bed * or two single beds (on request and subject to availability on arrival at the hotel), a functional work space, Wi-Fi internet, a comfortable armchair and full bathroom with Meliá bathroom amenities. 2 Twin Beds and/or 1 Double Bed and/or 1 Queen Bed and/or 1 King Bed

Grand One-Bedroom Executive Floor Suite
  • Max occupancy:

    2 persons

  • Check Prices
One-Bedroom Executive-Floor Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Family Connecting Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Standard|Hotel Family Connecting Room

Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Communicated Family Room 2 Adults and 2 Children

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Dining:Mini-bar
  • Media:Radio
Room Description:

DOUBLE SUPERIOR. BED & BREAKFAST. Non refundable

Superior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Dining:Mini-bar
  • Media:Radio
Room Description:

[NON-REFUNDABLE]-Suite - Superior

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

The Level Deluxe Room. BED & BREAKFAST. Dynamic product

Premium Deluxe Room
  • Max occupancy:

    2 persons

  • Check Prices
Executive One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Executive One-Bedroom Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Lagoon Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|The Level Suite with Lagoon Access

Melia Castilla Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Calle Princesa2.8 mi
    Plaza de Espana
  • Plaza de Cibeles2.9 mi
    Calle Alcala and Paseo de Recoletos
  • Puerta del Sol 3.1 mi
    C. Mayor C. Alcala
  • Puerta de Alcala 2.9 mi
    Plaza de la Independencia, 1
  • Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza)3.1 mi
    Paseo Prado 8

Near the hotel

  • Puerta de Europa - Torres Kio 1500 ft
    Plaza de Castilla
  • Paseo de la Castellana 2900 ft
    28046 MadridSpain

Restaurants nearby

  • L'Albufera200 ft

    Address: Capitan Haya 45 (Melia Castilla Hotel)
    Phone: 91-567-51 97

    73% likes this, based on 121 reviews
    Cuisine: Mediterranean
    Price Range: USD 1 - USD 38

  • Miranda100 ft

    Address: Calle Capitan Haya, 50
    Phone: +34 915709937

    54% likes this, based on 11 reviews

  • Madrid Jabugo I300 ft

    Address: Calle Capitan Haya, 54
    Phone: +34 915703378

    63% likes this, based on 43 reviews

  • Petit Saigon Restaurant100 ft

    Address: Capitan Haya 43
    Phone: +34(91)5672722

    61% likes this, based on 37 reviews

  • Pinera300 ft

    Address: Rosario Pino 12
    Phone: +34 914251425

    70% likes this, based on 53 reviews
    Cuisine: Spanish
    Price Range: USD 27 - USD 54

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Melia Castilla Reviews

Guest reviews are submitted by our customers after their stay at Melia Castilla

7.8
FabulousBased on188 reviews

Rating by category:

Location
4.0
Rooms
7.0

Guest reviews

  • Older travelers
    9.6

    thia ia a very authentic 5 stars hotel. not very new but they have everything you want. i think this hotel is even better than a lot of boutique and new hotels in town.

  • Single
    7.8

    Nice cooperative staff, lovely classical design and furniture

    Waiting time at the reception and concierge was a bit longer than usual, probably a bit understaffed. Also there was a problem communicating in English language especially with the waiters, cleaners,..etc

  • Family with children
    9.6

    Good price for a familyroom - 5 persons. Swimmingpool and the swimmingpoolarea was nice

  • Family with children
    6.6

    The location is perfect and they have a fantastic buffet breakfast

    The cleanliness of the room was very poor. The first night we complained but on the next day we received the same poor cleaning service. It is not worth it for the rate of the room.

  • Family with children
    8.2

    The hotel is very nice and the welcome water and fruits was an added bonus

    Although only a few stops away it was not as close to center and activities as I would have liked.

  • Family with children
    5.4

    Nice reception and receptionist.

    They wanted to charge 5€ for opening a winebottle, charged 27€ for parking for less than 1 day. The rooms looked like they needed a totalrenovation. The pool hours from 12-20.

  • Older travelers
    9.6

    Faultless service from the moment we arrived. Everything 5 star in this stylish and sophisticated hotel.

  • Single
    9.6

    Quality, size and equipment of room and bathroom. Very comfortable bed. Extremely good breakfast. Attendance of reception personnel. Insulation from other rooms. Good choice of tv channels.

    Access to internet, although not expensive, should not be paid in such a high standard hotel. Old model of tv set in the room. It should already be plasma or lcd.

  • Single
    8.2

    Breakfast was excellent. Hotel staff behavier very good. very clean and beautiful lubby.

    Very poor T.V.condition (no flat tv, no good quality and modern t.v.), No Tea and coffee facilities in rooms whch expect from five star Hotels.

  • Single
    8.2

    From the minute of our arrival to departure - the staff were extremely helpful, friendly and well mannered. We are very happy with our rooms -particularly mine and my husbands which was on the 15th floor where we could take breakfast and complimentary drinks and other refreshments throughout the whole day.It was my birthday whilst we were there and I was very surprised (and also delighted) that the manager sent up a bottle of champagne and a box of chocolates to our room. A very thoughtful gesture. All in all - I would recommend this hotel - not least for it's close proximity to the Santiago Bernabau, which we spent some considerable time at!

  • Older travelers
    10.0

    The staff is very friendly. Rooms are very comfortable,Melia standart

  • Family with children
    7.4

    Handy for football and plazas. Everything ok although very disappointed you do not have flat screen modern T.Vs in the room at 5*.

    T.V. very dated for the rooms and made it look outdated.

  • Family with children
    9.6

    The hotel staff made an effort to converse in English and were very helpfull.

    No coffee in rooms for a Five star this is given in all countries that a kettle and coffee is available.

  • Group of friends
    7.8

    The quick response to questions by staff at the reception.

    The safe was not working and when the repairman was sent for, he couldn't fix it either. No further arrangements were made.

  • Family with children
    9.2

    We stayed at triple room. The room was spacious enough. It is easy access to centar of the city by bus.

    No coffee maker in our room.

How to reach hotel

hotel Melia Castilla - Madrid Madrid location
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Hotel Address:

Capitan Haya 43, Madrid, Spain, 28020

Get directions
Airports
Train
  • Chamartin Station
    4600 ft
Underground
  • Cuzco
    1400 ft
  • Valdeacederas
    1700 ft
Restaurants
  • L'Albufera (cuisine: Mediterranean)
    200 ft
  • Petit Saigon Restaurant
    100 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

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